All Systems Operational
Uptime over the past 90 days. View historical uptime.
Order Manager Operational
Proposals Operational
CRM Operational
Production Operational
Purchasing Operational
Stores Operational
Online Designer Operational
API Operational
Rendering Service Operational
Payments Processor Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024
Old Completed Orders started showing up under Ready to Pick up/Ship
Resolved - This incident has been resolved. If you still have questions, feel free to reach out to support@inksoft.com
Jun 19, 11:55 MST
Monitoring - The issue has been identified and a fix has been applied in production. We are still working on some follow-up tasks to clean up any impacted data.
Jun 18, 18:16 MST
Investigating - We are investigating an issue where old completed orders started showing up under Ready to Pickup/Ship. We are looking into it and will post an update soon.
Jun 18, 16:59 MST
Jun 18, 2024
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Planned System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 21:04 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 19:00 MST
Scheduled - We will be performing routine system maintenance for security and performance. Stores may be unavailable during this period.
Jun 9, 13:46 MST
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024
Unable to create UPS labels
Resolved - This incident has been resolved.
Jun 6, 10:12 MST
Investigating - We are currently investigating widespread reports of issues creating UPS labels.

A 400 response has been observed with the following error message returned on attempts to create UPS labels:
"XML Shipping System is unavailable, please try again later"
Jun 6, 10:11 MST
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