Attempting to sign in to accounts is triggering the “Forgot Password” prompt.

Incident Report for InkSoft

Resolved

This incident has been resolved.

Posted May 06, 2026 - 10:33 MST

A fix has been implemented and we are monitoring the results.

Posted May 06, 2026 - 09:48 MST

The issue has been identified and a fix is being implemented.

Posted May 06, 2026 - 09:10 MST

We are currently investigating this issue.

Posted May 06, 2026 - 08:58 MST

This incident affected: Stores.